The University of Minnesota is implementing a new portal, a central website that will provide personalized information, tools, and services to the entire University community—more than 100,000 students, staff, and faculty across five campuses throughout the state. It potentially could mean a significant change in the way that people in the University system meet many of their daily needs at work. The new portal will first be available in late 2014, continuing to develop and evolve after that. The following story takes us from the first meeting of the portal leadership team to the end of the first phase of the project. The practices move us from initial team formation to a concrete list of priorities. They provide a vehicle to move from idea to action.
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